Contact — header image

Contact

We respond within 48 hours — call us if the matter is urgent.

Reach us

Offices

  • Juba Head Office

    Headquarters

  • Leer Field Office

    Field office

  • Duk Field Office

    Field office

  • Bentiu Field Office

    Field office

Community feedback & complaints

For questions about assistance, timelines, or eligibility—or to share feedback or raise a complaint—please use the same email or phone numbers. Messages are routed to the appropriate focal point; include location and a safe way to reply where possible.

mobilehumanitarianagency@gmail.com · +211 911828150

Case manager / partner referral

For structured referrals, include consent details and preferred contact windows in your message — our team will coordinate securely with relevant clusters.

Send a message